At SiaMoods, your satisfaction is our highest priority. While Armenian legislation (RA Government Decree N 77 dated 30.01.2002) states that jewelry made of precious metals and stones is not subject to return, we strive to offer flexible solutions to ensure you are delighted with your purchase.
If for any reason your chosen piece does not meet your expectations, you may exchange it under the following conditions:
Timeframe: Within 14 days of purchase.
Condition: The item must be unworn, with all original tags and packaging intact.
Documentation: A valid sales receipt (cash register slip) is required.
Location: Exchanges must be handled at the original point of sale.
If the new item is more expensive, the customer pays the price difference.
If the new item is less expensive, the remaining balance is non-refundable.
The customer covers all shipping costs associated with the exchange.
In the rare event of a manufacturing defect, SiaMoods provides free repair or replacement within 14 days of the original purchase date.